우선 당신에게 사과 드립니다. 어떠한 실수로 인해 당신의 귀한 선택에 .... Please contact email to us with pictures and masages. We will care your damaged items without your bed feeling. Thank you.

Looking for information on a previous online order? 1. Need to log in your account 2. Click the ‘My Order’ menu located at the top right of any page on the site or on the left menu section in membership pages. (말이 되도록 다시 작성) 3. Click arrow end of the table for view order details. (확인 요망)

To cancel your order, simply follow these steps: 1. Login your account 2. Click 'My Order' menu 3. .......... Note. Our team works rapidly to fulfill the orders of our customers. Once you have placed your order, and it has been confirmed, we are unable to change or cancel your order. If you do find you have placed an order that you no longer require, you can return it for a refund within the terms of our Return Policy.

All refunds will be credited to your original form of payment. If we choose to provide a refund and no record of sale is available, we will ask for personal identification and a return will be provided at the current price. Items Returned by Mail: If you ordered by credit card, we'll credit your account within 14 business days. This will show on your next statement, depending on the issuing bank and/or billing cycle. If you have requested an exchange, your account will be charged for the new item and credited for the return. Shipping Charges: Unfortunately, we cannot refund shipping charges.

Your receipt or order number helps us locate your purchase the fastest. If you don't have a receipt, we should be able to find the purchase in other ways, but we may ask you for more information so we can better assist with your request. If no record of sale is available and we choose to provide a refund, your personal information will be required to process the return and the return is provided at the current price.

If you have set up an account with onlytheshop.com, you can sign in to check your order status. Once your order ships, you will receive a shipping notification that includes tracking information. You can track your shipment through UPS.com using this information. If you do not have an account, you can still track your order with the tracking information provided in your shipping notification on UPS.com.

Shipping rates depend on the selected shipping speed and weight/size of the items. To determine the applicable shipping rate for items in your Cart: 1. Select Proceed to Checkout 2. Select or add your shipping address 3. Select a shipping speed and select Continue 4. Select a payment method and select Continue The total shipping & handling cost will be listed under Order Summary. -------------------------------------------------------------------------------------------------- Shipping Times for the Contiguous U.S.(Lower 48 States) Your order will arrive within these delivery estimates based on your location and selected shipping speed. Additional U.S. Locations - Shipping Times for Alaska, Hawaii & Puerto Rico Your order will arrive within these delivery estimates based on your location and selected shipping speed. - Shipping Times to U.S. Territories & Freely Associated States When shipping to American Samoa, Guam, Northern Mariana Islands, Marshall Islands, Federated States of Micronesia, Palau, and the U.S. Virgin Islands, your order will arrive within these delivery estimates based on your location and selected shipping speed.

We apologize for any inconvenience and will work as quickly as we can to help you. If you're missing items or shipments, contact us within 30 days of ship date.

Yes. We have some events and offering discounts. You can see what are we have now on the 'Events' menu. note. At this time we do not offer price adjustments for marked down or clearance merchandise that was previously purchased. If you're not completely satisfied with your online purchase, please do not hesitate to return it within 30 days of your order date, unless otherwise noted on the packing slip. We accept returns with either your receipt or your shipping confirmation email. The packing slip you receive with your order is your receipt.

Promotions may be limited to purchases from participating brands, a specified group of items or a minimum order price. All promotions are available for a limited time during indicated dates, and only while supply lasts. Not responsible for lost or stolen codes. Offer subject to change or cancellation at any time.

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If you've forgotten your password, you can reset it by going through our "Forgot Password" process on our website. A link to reset your password will automatically be sent to your email address. Once received, click on the link and change your password immediately. (프로세스 확인 필요)

Sign in / Register and head to "My Account." You can update your information in the "Account Details" section. Keep in mind, your membership will need to be verified before you can make any membership changes online...........

You can create a Wishlist by setting up an onlytheshop.com account. Select Add to Wish List on the product page and then continue shopping or browsing. Your Wishlist will be saved to your account for quick future reference. You can also share your Wishlist with friends and family.

To cancel a membership, you can do two ways. To send a Email to our email address : info@onlytheshop.com Login > click more on left menu .........

You can email (info@onlytheshop.com) us anytime you have any issues. The issue may be advised to us or a problem. Any issue will be of great help to us. We will always listen to your words.

To help determine if your connection is secure, look at the status bar of your browser window. If you see an unbroken key or a closed lock (depending on your browser), Secure Sockets Layer (SSL) should be active, which helps to protect the transmission of information through the website. You should also verify that the URL for the page you are on includes "https" at the beginning. Most browsers offer additional security alerts as well.